How Does Kroger Pickup Work? Step-by-Step Guide 2025

Wondering how to use Kroger Pickup for a quick and contactless grocery shopping experience? This guide explains everything—from placing an order online to picking it up curbside at your local Kroger store. Whether you’re new to grocery pickup or want to switch from delivery, this post covers it all!

What is Kroger Pickup Service?

Kroger Pickup (formerly known as ClickList) is a free curbside grocery pickup service that lets you shop online and collect your order from your selected Kroger store without leaving your vehicle.

  • Order groceries online or via the Kroger app
  • Pick a convenient pickup time slot
  • Drive to the store and park in the designated Kroger Pickup area
  • An associate brings your order to your car

How to Place a Kroger Pickup Order Online

Follow these steps to start shopping with Kroger Pickup:

  • Visit kroger.com or open the Kroger mobile app
  • Create or log in to your Kroger account
  • Select your preferred store location for pickup
  • Add items to your cart and review them before checkout
  • Choose a pickup time and complete your purchase

Steps to Schedule Your Kroger Pickup Time

Once your cart is ready, choose a time that fits your schedule:

  • Select a date and available 1-hour time slot
  • Most stores offer slots from 7 AM to 9 PM
  • Same-day and next-day pickup options are available
  • Slots may fill up quickly, so plan ahead if possible

What Happens on Pickup Day?

Here’s what to expect on the day of your scheduled Kroger Pickup:

  • Drive to your selected Kroger location
  • Park in the designated “Pickup” spots
  • Use the app or call the number on the pickup sign to alert staff
  • A Kroger associate will bring your order to your vehicle
  • Check and verify your order; no need to step out of your car

Kroger Pickup Fees and Minimum Order Requirements

Kroger Pickup is designed to be budget-friendly. Here are the costs:

  • No pickup fee for most locations
  • No minimum order amount required (though larger orders are common)
  • Special promotions may waive fees for first-time users

Do You Need the Kroger App for Pickup?

No, but it makes the process faster. The Kroger app allows you to:

  • Track your order status in real time
  • Notify the store when you’re on your way
  • Clip digital coupons and track rewards

Accepted Payment Methods for Kroger Pickup

You can pay online while checking out or through the app using:

  • Credit/debit cards
  • EBT (only at select locations)
  • Kroger gift cards (if linked to your account)
  • Apple Pay or Google Pay (via app, if supported)

Tips for a Smooth Kroger Pickup Experience

Make your curbside pickup seamless with these expert tips:

  • Double-check your cart before final checkout
  • Enable notifications in the app for pickup reminders
  • Arrive within your time slot for best service
  • Keep your trunk clear for easy loading
  • Inspect your items before leaving

Differences Between Kroger Pickup vs Delivery

Here’s how Kroger Pickup compares with Delivery service:

  • Pickup: Free service; customer picks up order from store
  • Delivery: Order is delivered to your doorstep (with a fee)
  • Pickup is faster and more flexible for same-day needs

Table: Quick Overview of Kroger Pickup Features

FeatureKroger Pickup
AvailabilityMost Kroger locations
Pickup FeeUsually Free
Order MinimumNo minimum required
Hours7 AM – 9 PM (varies by store)
Payment MethodsCard, EBT (select), Gift Card
App NeededOptional but helpful

Conclusion

Kroger Pickup is an easy, free, and contactless way to shop for groceries. With flexible time slots, real-time updates, and no order minimum, it’s a time-saver for busy individuals and families. Whether you’re new to curbside grocery services or looking for a better alternative to delivery, Kroger Pickup is a top choice.

Frequently Asked Questions (FAQs)

1. Is Kroger Pickup really free?

Yes, in most cases Kroger Pickup has no additional fee. Promotions often waive first-time fees if applicable.

2. How do I notify the store when I arrive?

Use the Kroger app’s “I’m on my way” button or call the phone number listed on the pickup sign at your parking spot.

3. Can I modify my order after placing it?

You can edit your order until a few hours before your scheduled pickup time. Log in to your account and click “Edit Order.”

4. Does Kroger Pickup accept EBT?

Some Kroger stores accept EBT for pickup orders. Check availability in your area during checkout.

5. What happens if an item is out of stock?

Kroger may substitute the item with a similar one. You’ll be notified and can approve or decline substitutions.

6. Can I use digital coupons with Kroger Pickup?

Yes, digital coupons can be applied automatically if clipped to your account before checkout.

7. How far in advance can I schedule a pickup?

You can typically schedule up to 7 days in advance, depending on store availability.

8. Can someone else pick up my order?

Yes, just provide them with your order confirmation and let the store know in advance if possible.

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